Updated: April 2026
General
City of Utica strives to ensure that its services are accessible to people with disabilities. City of Utica has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on our Website
City of Utica makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows City of Utica to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The City of Utica accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
City of Utica continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on City of Utica fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on City of Utica or require assistance with any part of our site, please contact us during normal business hours and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact City of Utica Customer Support as follows:
Email: [EMAIL ADDRESS]